Medical

The doctor’s office can be a busy place. Voice On Hold is used by thousands of medical professionals to help free up administrators’ time and provide their patients with important information about appointments, referrals, prescriptions and health tips. Many of our clients in the medical industry comment that a custom on-hold messaging system increases efficiency and lets them provide patients with more personal attention during their office visits. Common script topics include: Pediatric Care, Internal Medicine, Outpatient Services, Hospital Affiliations, Prescription Instructions, Insurance Information, Appointment Policies, Emergency Information, New Patient Instructions.

The biggest benefit of Muzak Voice is "being able to easily reach a large portion of our population with info about our practice and new services we provide. We also like being able to give patient's instructions on how to handle things, i.e. emergencies, asking for refills, what to bring to an appt, etc, when they are on hold waiting to be assisted by our staff." -Terry, Charleston Internal Medicine

"It avoids the "dead silence" while people are on hold; it helps us advertise our services as well. We have reduced to zero our number of complaints regarding hold time." - Connie, Premier Care for Women

Download sample scripts (PDF)