Hotel / Motel

For an industry that thrives on providing attentive service, Voice On Hold helps make sure that all the details are covered. Friendly, professional on-hold messages show travelers and guests that you care about their entire experience with your hotel. Our clients use the opportunity to provide information about booking reservations, frequent guest benefits, vacation specials, business services, attractive amenities and a branded customer experience that sets them apart. Other common script topics include: directions to the location, information about surrounding attractions, Web site, travel rewards programs, special in-house amenities such as fine dining or a spa, special discount programs and packages, seasonal travel deals and insider travel tips.

Muzak Voice "lets our guests know information reguarding our hotel, our packages that we offer yearly and answers most or their questions before a front desk associate would need to explain further to them." - Andrea, Hilton Garden Inn

"Muzak Voice has helped our hotel garner more business for rooms and restaurant services on a regular basis." -Preston Triggs, Holiday Inn Westlake

Download sample scripts (PDF)