Assisted Living

Whether your property is an independent living facility, assisted living center, nursing home, or continuing care retirement community - All facilities must take every opportunity to differentiate themselves and convince family members that they can provide the best environment for their loved one. Putting a family member on hold in silence does not leave an impression of the professional and attentive service that these companies must promote and provide. Muzak Voice On Hold is a cost-effective way to connect guests and their families with important information such as answering frequently asked questions, featuring service plans and medical facilities, and highlighting unique amenities. Other common script topics include areas of specialization, floor plans and options, private suites, holiday events and visitor guidelines.

The biggest benefit of Muzak Voice is "that we can customize the message to the season and to the market." - Joann, The Harrison

Download sample scripts (PDF)