Message Delivery

Muzak's on hold message systems are compatible with 99% of phone systems currently on the market and in use. Integration of on-hold phone systems is typically a simple "plug-and-play" process. Most messaging on-hold system set-ups require only the connection of 2 wires, a power cord and an audio cord. Simple as that.

List of compatible phone manufacturers

AT&T Meridian - CICS
Avaya - Definity Meridian - Norstar Series
Avaya - Spirit Meridian - Option 11, 48, 61c, 81c
Bell South Merlin - Classic
Cisco Merlin - Legend
Comdial Merlin - Magix
Conair Mitel
Coral Motorola
Cortelco NEC - Aspire
Criterian NEC - D-Term
Disco NEC - DVS
Engenius NEC - Electra
Entel Reliance NEC - NEAX
eOn Communications NEC - Portrait
ESI Nortel - BCM
Executone - Encore Nortel - Venture
Executone - Equity NorthCom
Executone - Isotec Omega
Exotrom Panasonic
Fujitsu - Focus Panther
Fujitsu - Infinex Partner
Fujitsu - Optel Picazo
Galaxy Radio Shack
GE Reliance
GTE Rolm
Hitachi Samsung - DCS
Infinity Samsung - Prostar
Integra Samsung - Starplus
Intertel - Axxess Siemens - HiCom
Intertel - Eclipse Siemens - HiPath
Intertel - Encore CX Siemens - Rolm
Intertel - GLX Skutch
Intertel - GMX Sony
Intertel - IMX South Western Bell
Intertel - Phoenix Sprint
Intertel - Premier Series Tadiran
ITT Telrad
Iwatsu - Omega TIE
Kanda Toshiba
Lexar Unity
Lucent Vodavi
Macrotel VOIP
Marathon Voice Logic Win
Matrix

If you need more information about upgrading your phones and service with an on-hold message system, please email IAmCompatible@muzak.com.